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Stretching the Brand or Growing Up? Airbnb Wants to Be More Than a Stay

Airbnb redefined itself by entering lifestyle services, aiming to become a daily-use cultural brand.
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By

Giovana B.

In a move that redefines its identity and broadens its market reach, Airbnb’s 2025 Summer Release marks one of the company’s most strategic transformations since its founding. Announced on May 13, 2025, the overhaul introduces Airbnb Services, expands its Experiences program, and unveils a fully redesigned app, all signposting a clear evolution: Airbnb no longer sees itself as just a place to book a home. It’s staking its future on becoming an everyday, everywhere lifestyle companion.

The shift is structural, operational, and experiential. Airbnb is now a hybrid: part hospitality platform, on-demand service hub, and entertainment curator. It is taking direct aim at territory currently held by hotel chains, local discovery apps like Yelp, and wellness aggregators like Treatwell—all while staying true to its peer-to-peer ethos.

Hotel-Like Convenience Without the Hotel

With the introduction of Airbnb Services—now live in 260 cities, including Las Vegas—the company offers a suite of hotel-style amenities that are accessible even without booking a stay. The initial ten service categories, from personal chefs to massage therapy, reflect a curated, quality-assured approach. Every provider has been vetted, holds verified credentials, and averages a decade of experience. Many services start at under $50, democratizing luxury while preserving trust.

This expansion creates immediate value for travelers seeking in-home services, locals wanting vetted help, and Airbnb, which gains a diversified revenue stream that operates year-round. By decoupling services from stays, Airbnb taps into a total addressable market beyond tourism. The timing is strategic. As consumers demand greater personalization and immediacy, Airbnb positions itself as a lifestyle utility, not just a booking tool.

From Local Tours to Global Culture

Airbnb Experiences, once a secondary offering, has been reborn as a core part of the platform. Initially available in 260 cities globally, the updated program emphasizes curation and cultural richness. The experiences span a wide spectrum: art walks, culinary workshops, outdoor adventures, and wellness sessions—each designed to create meaningful, memory-making moments.

A standout addition is Airbnb Originals, a new subcategory of exclusive events hosted by celebrities and creators. Megan Thee Stallion’s “Otaku Hottie Quest” in Los Angeles, which blends cosplay culture with Japanese cuisine, exemplifies the shift toward experiences that aren’t just local—they’re branded, participatory, and shareable. In this way, Airbnb doesn’t just offer access; it provides status, storytelling, and cultural cachet.

The App That Does It All

All these layers converge in the redesigned Airbnb app, which now serves as a lifestyle command center. The Explore Tab curates personalized suggestions, and the Trips Tab acts as an itinerary dashboard. Messaging features, complete with multimedia capabilities, support seamless communication with hosts and service providers. Behind the scenes, updated host tools integrate with third-party calendars and streamline listing management.

More than just a facelift, Airbnb’s new app architecture reflects its ambition to own the entire customer journey—from inspiration to execution, from first scroll to final tip. It’s about locking users into a unified ecosystem where the more you engage, the more value you extract.

Brand Stretch or Brand Maturation?

There’s an inherent tension in Airbnb’s evolution. Expanding from rentals to services risks diluting the brand. But done right, it could mark Airbnb’s maturation into a full-fledged lifestyle brand. The company is betting on the latter. This is not a pivot; it’s a long-term play to deepen its relationship with users and reduce seasonal dependency.

Three new brand pillars now guide this expansion: wellness and self-care, creative and cultural access, and personalization at scale. Each offers emotional resonance and monetization potential. In doing so, Airbnb sets itself apart from competitors who offer utility without soul, or culture without infrastructure.

Why This Move Signals More Than a Product Update

This shift is as much about future-proofing as it is about product expansion. By entering the lifestyle services market, Airbnb aims at a lucrative white space—where trust, speed, and local knowledge are valued, but no single platform dominates.

Integrating services and experiences within one app is designed to increase user stickiness. More bookings mean higher average order values (AOV), more frequent touchpoints, and ultimately, higher customer lifetime value (LTV). Airbnb becomes not just a place to plan a trip, but a place to live your life, whether at home or away.

From a competitive perspective, Airbnb’s entry into lifestyle services implicitly challenges tech and travel incumbents. Expect Yelp, Uber, and hotel loyalty apps to respond with aggressive partnerships and product developments. Meanwhile, Airbnb’s monetization model will likely expand to include premium service tiers, in-app tipping, and creator-led subscriptions.

A Las Vegas Case Study in Expansion

In cities like Las Vegas, the implications are immediate. Tourists can now book a chef, schedule a glam session, and sign up for a themed experience without leaving the Airbnb app. Local service providers gain a new customer base, while marketers can rethink how to position and promote tourism-related offerings in partnership with Airbnb.

If successful, this model could be replicated across urban hubs and resort destinations, reshaping how people travel and consume services locally, even in their own neighborhoods.

Airbnb as Infrastructure for Experience

What Airbnb unveiled on May 13, 2025, is more than a feature release. It’s an infrastructure play. It’s a redefinition of what a travel platform can be when it embraces the rituals of daily life, the joys of local discovery, and the intimacy of curated services. It’s Airbnb moving from being a part of your trip to being a part of your life.

And if the strategy holds, this summer won’t just be a turning point for Airbnb. It could be a bellwether for the next era of consumer platforms, being deeply integrated, emotionally resonant, and everywhere you want to be.

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